Grievance Procedure

Students who believe they were not accommodated appropriately on campus or in a course (on campus or online) may file a grievance as outlined below:

  1. The student should first discuss his/her concern(s) with the Director of Accessibility Services and attempt to reach an acceptable accommodation agreement.
  2. The Director of Accessibility Services will conduct a review of the accommodation process, the allegation(s) made by the student, and any relevant information from faculty or staff members to determine if the student had accommodations appropriately met.
  3. The Director of Accessibility Services will provide a written notice to the student regarding these findings within five business (5) days after the student complaint was made.
  4. If the decision of the Director of Accessibility Services is unsatisfactory to the student, the student may request an appeal in writing to the Provost/Vice President for Academic Affairs (link to Provost page) within seven (7) days of the final decision of the Director of Accessibility Services.
  5. After receiving the request, the Provost/Vice President for Academic Affairs will schedule a meeting with the student to review the documentation and appeal request.
  6. The Provost/Vice President for Academic Affairs reserves the right to consult with any involved faculty, students and/or staff members in order to gather additional information regarding the student's concerns, prior to rendering his or her final decision.
  7. Decisions by the Provost / Vice President for Academic Affairs are final and will be based on the information gathered by the Vice President's own investigation.
    1. The decision will consist of a written report summarizing the evidence and stating the reasons for the decision and will be delivered to all parties concerned, within ten (10) business days of completing the review.
  8. Deadlines are subject to change if the investigations and review processes require additional time.
  9. Students who believe they have been discriminated against may contact the LC State Title IX Team Coordinator.
  10. Students can also file complaints to the regional Department of Justice Office (DOJ) in Seattle.