Employee Problem Resolution Process

Every individual working at the College shares responsibility in seeking resolutions to these work-related problems, and it is in the best interest of all concerned to resolve disagreements or misunderstandings as quickly and amicably as possible.  No employee should hesitate to raise a concern for fear of disciplinary action and/or retaliation. 

The following resources identified below are a reminder to employees of the various methods available to resolve a problem, concern or complaint adversely affecting working conditions and job satisfaction:

Employees should attempt to resolve the problem, concern or complaint informally with his or her immediate supervisor as quickly as possible.  If the nature of the concern clearly prevents the employee from discussing the problem with their immediate supervisor, the department head or senior officer should be consulted. 

Employees may also consider bringing their problem, concern or complaint to Human Resources.  At the discretion of the employee, Human Resources will review the concern in an objective, confidential manner and attempt to mediate or recommend available resources to assist with the situation.

If you feel you need to remain anonymous you can report unethical, illegal, or irresponsible activity through LCSC's Confidential Report Line.  The Confidential Report Line is administered by Lighthouse Services, a third party hotline service and is available 24 hours a day, 7 days a week.  Reports will be routed to the applicable Lewis-Clark State College department for review.